Welcome to the GSHARN Pharmaceuticals Pvt Ltd website (the “Site”). These Terms and Conditions (“Terms”) govern your use of our Site and the purchase of pharmaceutical products from our Site. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.
1. Introduction
GSHARN Pharmaceuticals Pvt Ltd (“we”, “us”, “our”) is a pharmaceutical company incorporated in 2021, dedicated to providing high-quality medicinal products for consumer wellness and healthcare. These Terms apply to all visitors, users, and others who access or use the Site.
2. User Agreement
By using our Site, you agree to comply with these Terms and all applicable laws and regulations. You must be at least 18 years old to use our Site. If you are under 18, you may use our Site only with the involvement of a parent or guardian.
3. Account Creation
- Account Responsibility: You may need to create an account to access certain features of our Site, such as purchasing products. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
- Account Termination: We reserve the right to terminate your account at any time for any reason, including if you violate these Terms.
4. Product Information
- Product Descriptions: We strive to provide accurate descriptions of our pharmaceutical products. However, we do not warrant that product descriptions or other content on our Site are accurate, complete, reliable, current, or error-free.
- Product Availability: All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any product at any time without notice.
5. Order Process
- Order Placement: By placing an order on our Site, you agree to provide current, complete, and accurate purchase and account information.
- Order Confirmation: After you place an order, you will receive an email confirmation. This email is only an acknowledgment and does not constitute acceptance of your order. We reserve the right to accept or reject your order at our sole discretion.
6. Payment Terms
- Payment Methods: We accept various payment methods, which will be indicated on our Site. You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred.
- Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made through our Site.
7. Shipping Policy
- Shipping Methods: We offer various shipping methods. Shipping charges and estimated delivery times will be provided at checkout.
- Delivery Times: Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or external factors.
- Shipping Charges: Shipping charges will be calculated and displayed at checkout based on the delivery location and shipping method chosen.
8. Return and Refund Policy
Please refer to our detailed Return and Refund Policy for information on returning pharmaceutical products and obtaining refunds.
9. Intellectual Property
- Content Ownership: All content on our Site, including text, graphics, logos, images, and software, is the property of GSHARN Pharmaceuticals or its content suppliers and is protected by intellectual property laws.
- Usage Restrictions: You may not use, reproduce, distribute, or create derivative works of our content without our prior written permission.
10. User Conduct
- Acceptable Use: You agree to use our Site only for lawful purposes. You are prohibited from violating or attempting to violate the security of our Site, including accessing data not intended for you or logging into an account you are not authorized to access.
- Prohibited Activities: You may not use our Site to engage in any activity that could damage, disable, overburden, or impair our servers or networks.
11. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.
12. Limitation of Liability
- No Warranties: Our Site and all content, products, and services provided through it are provided “as is” and “as available” without any warranties of any kind, either express or implied.
- Liability Limitation: In no event will GSHARN Pharmaceuticals be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Site, products, or services.
13. Medical Disclaimer
- Consultation Requirement: The information provided on our Site is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. Always consult with your healthcare provider before starting any new medication or treatment.
- Product Claims: Product claims made on our Site have not been evaluated by regulatory authorities. Our products are not intended to diagnose, treat, cure, or prevent any disease.
14. Dispute Resolution
- Governing Law: These Terms and your use of our Site are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
- Dispute Resolution: Any disputes arising out of or related to these Terms or your use of our Site will be resolved through binding arbitration in accordance with the rules of the Indian Arbitration Association.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Phone: [Contact Number]
- Email: [Contact Email]